Privacy policy

Privacy Policy

Introduction
At Ezzent, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect
We collect only the information necessary to fulfill your orders and provide you with a personalized shopping experience. The types of information we may collect include:

  • Personal Information: When you place an order, we collect your name, shipping address, email address, and phone number to process your order and communicate with you.

  • Payment Information: For transactions, we collect payment details. Please note that payments for orders placed via COD are only processed upon delivery.

  • Order and Shipping Information: We collect your order details and share your shipping information with our courier partners to facilitate delivery.

  • Communication: We may use your contact details to send you updates about your orders, promotions, or newsletters (if you’ve opted in). You can opt-out of these communications at any time.

Use of Your Information
We use your personal data for the following purposes:

  • Order Processing: To process your orders, confirm your purchases, and provide customer service.

  • Customer Support: To address any inquiries or issues you may have related to your purchase or account.

  • Marketing & Communications: If you've opted-in, to send promotional offers, newsletters, or updates about our products. You can opt out anytime.

  • Improvement of Services: To analyze customer behavior and improve our products and services.

Data Security
We are committed to ensuring that your information is secure. We implement various physical, electronic, and procedural safeguards to protect your personal data. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies
Our website may use cookies to enhance your shopping experience. Cookies are small files that store information on your device to remember your preferences, login information, and shopping cart contents.

You can control the use of cookies through your browser settings. Disabling cookies may affect your user experience.

Third-Party Links
Our website may contain links to other websites or third-party services. However, please note that Ezzent is not responsible for the privacy practices, content, or security of these external sites. By clicking on these links, you acknowledge that Ezzent has no control over these third-party websites, and we are not responsible for any issues, damages, or consequences that may arise from visiting or interacting with these sites. We recommend reviewing their privacy policies and terms before submitting any personal information.

Backlinks
We do not allow third-party websites to link to our site in a way that misrepresents our brand or provides misleading information. We reserve the right to take action against any unauthorized use of backlinks that violate our brand or reputation.

Your Rights
As a user, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete personal data.

  • Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

  • Opt-Out: Opt-out of promotional communications at any time.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at: support@ezzent.in